Fix: XBOX One X error code 0x80072ee7

Submitted by Dave Won. on Thu, 12/27/2018 - 12:04

Error 80072EE7 occurs when you try to open content on your Xbox One console

You get the following error when you try to open content on your Xbox One console:

Error 80072EE7

This may mean that the console couldn't load the resource you tried to open. Typically, this error occurs when a network connection error prevents the name of the resource from resolving to an IP address.


To resolve this problem, try the following solutions:

Solution 1: Check the Xbox Live service status

If you see any alerts here, wait until the service is up and running and try again:

Solution 2: Test the connection to Xbox Live

  1. Restart your network device.
  2. Test your connection to Xbox Live:
    1. Press the Xbox button  to open the guide.
    2. Select Settings.
    3. Select All Settings.
    4. Select Network.
    5. Select Network settings.
    6. Select Test Network connection.