Fix: XBOX One X error code 0x80072ee7

Submitted by Dave Won. on Thu, 12/27/2018

Error 80072EE7 occurs when you try to open content on your Xbox One console

You get the following error when you try to open content on your Xbox One console:

Error 80072EE7

This may mean that the console couldn't load the resource you tried to open. Typically, this error occurs when a network connection error prevents the name of the resource from resolving to an IP address.


To resolve this problem, try the following solutions:

Solution 1: Check the Xbox Live service status

If you see any alerts here, wait until the service is up and running and try again:

Solution 2: Test the connection to Xbox Live

  1. Restart your network device.
  2. Test your connection to Xbox Live:
    1. Press the Xbox button  to open the guide.
    2. Select Settings.
    3. Select All Settings.
    4. Select Network.
    5. Select Network settings.
    6. Select Test Network connection.