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The SafeLink service is yet another phone company under Tracfone. The service is supposed to be a Lifeline for people that live under the US poverty line by giving them a free phone and services, restricted to one phone per household. The problem with this is they have no idea what they are doing, for example they might have a person living in a block of units with the same physical address of someone else that lives in the same block, when these people apply for a free phone they are denied and accused of have a phone already. This phone service is bad and they treat customers like second rate citizens. On top of this it seems to be abused by people that no how to abuse these programs.
Feel free to voice your opinion, or write your own SafeLink Reviews.
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Verizon |
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SafeLink phones depend on where you live as to which phone you receive. Most of the phones they offer are on our Tracfone Reviews page. There is further reading at this Safelink Article here. Coverage also depends on which phone you are given, but the large majority of phones are on the use the Verizon network. The handsets are only 2G voice and data connections are limited or not enabled. When you’re getting a phone for free, this shouldn’t really matter. |
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Comments
Not only does the phone not work where I live in an old manufactured home (Feraday cage) in the forest, but service is non-existant. Today alone I was robotically guided through 4 phone numbers in a futile attempt to tell someone, anyone, that my phone doesn't work and I want to stop my service. I gave up. Assurance Wireless couldn't get theirs to work in a year and a half but at least they talked to me. Both of these Co.s got paid by somebody for this "service" I never could use. It is often a rip-off of the poor. I ended Assurance with 3 phones so cheap they didn't want them back!
My phone quit working about a year ago.Now its missing.How and what should I do to get another one.One bad thing,i`m not sure who I had it through? There are a lot of gov. programs.
This is a pain in the neck. they keep tell me to get my minutes and don't give me my promo code
Unfortunately I have been a tracfone customer for probably close to 6 or 7 years. I have a phone that is supposed to be double minutes. After promising that they would honor that and sending me a new sim card for the fone, they reneged on their statements. I was hoping that this would be a way out of that fone, as I am a senior on a non-income.
I could not use my telephone apparatus to enter verification code. Can I get another alternative?
been trying since nov 2012 to get a phone for an 81 yr old friend talk to very polite but usless people in India why India ? why are free government phones handled by a USA company on usa soil employing americans?
Hey I gave u all everything that u need where the hell.is my.phone u.all have everyrhing.u.need.its.been.over a month.and I still aint got.no.phone.please call me and let me.kno whats going on.heres my.number 3044390150
I keep calling the number the give and I have not received my minutes. I do as they say and nothing is there anyway to talk to a real person.
Just keep pressing the number 0 and they will eventually transfer u to customer service
IF you have a tracfone then call tracfone company, they will fix that.
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